The Chef Agency
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JOB DUTIES AND RESPONSIBILITIES
- Managing budgets and financial plans and controlling expenditure
- Maintaining statistical and financial records
- Setting and achieving sales and profit targets
- Recruiting, training, and motivating staff
- Planning work schedules for individuals and teams
- Meeting and greeting clients and guests
- Handling customer complaints and comments, acting as the Manager On Duty
- Addressing internal and external challenges and troubleshooting
- Supervising the front office and housekeeping team, including supplies, renovations, and furnishings
- Ensuring security is effective for employee’s and guests
- Carrying out inspections of property and services
- Ensuring compliance with laws, health and safety, and other statutory regulations
EDUCATION AND EXPERIENCE
- Minimum of two years’ experience as a Rooms Manager, Front Office Manager or Executive Housekeeper
- High School Diploma/GED. Bachelor’s Degree in Hospitality Management or Business preferred
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to communicate effectively verbally and in writing
- Demonstrated ability to lead a team
- Excellent attention to detail
- Financial savvy
- Proficient in Microsoft Office products